VOLVO SERVICE & REPAIR
AUSTIN & CEDAR PARK, TX
Luxury Auto works made me feel like family. They take the time to diagnose the problem correctly, and make sure that you know and can choose what repairs you would like to do. I have two cars that I take there, one Mercedes and one Volkswagen, both cars have had no problems with them after the work they did. The car bays are super clean and it looks more like a doctor's office then a shop so you know that the owner take pride in his place. I also was given a loaner car when I scheduled my repair I give this firm a 10 out of a 10.
Unlike any garage that we've ever been to, it gives you a nice place to wait and just know the level of cleanliness and attention to your car is pervasive through the whole facility as well.
My check engine light came on...the Audi dealer shop couldn't get me in for a week. I called Luxury Auto Works and they got me in, hooked me up with a loaner, fixed the problem. I was in and out in minutes and picked up my car the next day.
Since then, I take my car there for everything: oil changes, inspection, routine maintenance.
Everything about this shop is great: the prices, the efficiency, the cleanliness. I highly recommend Luxury Auto Works.
Thank you SO much for taking care of my car! I am a lifetime customer after my recent experience with Luxury Auto Works and my Technician, Casey.
I have always taken my car to Lexus of Austin for ALL service/repair work - but this time I had a terrible experience! They quotes me $4100+ for A/C work, front brakes and a cosmetic gas cap piece - turns out I didn't even need to replace one of the major parts they said was "broken" - they didn't even test the lines that go to the part to see if it was performing correctly. I will not be taking my car back to Lexus of Austin even though I have been a loyal customer for almost 10 years as I feel like they were dishonest and overpriced.
My Tech at Luxury Auto Works used to work on my car at Lexus of Austin. He is honest, timely and has a ton of experience with all Lexus models. The front desk girl was awesome too - she stayed late for me when I needed to pick up my car knowing I couldn't get there before closing. I would recommend this shop to anyone that need work done on their car!! My car is running GREAT and my A/C is better than ever.
Luxury Auto Works of Austin is dedicated to BMW service and repair. So much so, that we have a specific mechanic who specializes in BMWs only. Chris Adams, the LAW BMW mechanic, is a high quality BMW maintenance specialist. Chris has completed extensive BMW certified training and has a personal love for the vehicles.
Chris grew up working with his father as a mechanic assistant in Austin Texas from the age of 16. As he grew older, he learned to work on these cars and this became a passion to work with European vehicles. Having attended UTI in Houston and becoming a master BMW service mechanic and with over eight years of experience with BMW of Austin Chris has the expertise required to properly service and repair your BMW. Chris can ensure your vehicle is in the care of an expert. Taking pride in his work is a trademark of Chris’ work and he takes particular pride in making sure things are done right the first time. If you have a BMW in need of service, repairs, or upgrades, LAW is dedicated to helping you get the repairs you need for a fair price.
Chris Adams, LAW Master BMW Mechanic